The billing page
On this page
The Billing page is for the account owner. Admins can open the invoice list only. Nobody in a support session can start a payment.
What is on it#
- Your plan, its status, the current term, and its limits.
- Your AI words used, with a progress bar and the same numbers as text. If the usage service is not connected, the page falls back to the billing records.
- The trial line, if you are in your free trial.
- Word packs: buy extra words on the included engine, or premium-engine words, for a one-time payment, and see how many premium words are left.
- A "How many languages do you need?" selector in the plan chooser highlights the plan that fits.
- Manage billing, which opens the payment provider's customer portal.
- A plan chooser with a yearly or monthly toggle. The monthly price is 13 percent of the yearly one, rounded up: and 5 dollars. Business is "contact us".
- Your latest 5 invoices, and a link to the full list of up to 100 at Invoices.
Rules#
- You pay on the provider's own hosted page. Card details never touch these pages.
- The plan chooser is hidden while a subscription is active, in trial or past due, so you cannot be billed twice. On the Per site plan use Change your sites and languages on this page (add or remove sites) or Languages and price on a site's page (one site's languages, with the price and the date it starts shown first). Card, invoices and cancelling are in Manage billing.
- Shopify stores are billed by Shopify. The page says so.
- If billing is not set up on the server, the page says that billing is not available right now and that published translations are not affected. The buttons are hidden.
Status#
The pages are built and tested against fake and test-mode payment providers. No live payments exist. The owner still has to create the payment account: OPEN. See Payment and invoices.