Billing questions
Prices change, so this page does not repeat them. The pricing page always shows the current prices, per site and per language.
Where to look#
- What does it cost, and why? Pricing questions and the pricing page.
- Invoices and payment methods: Payment and invoices.
- The billing page in the dashboard: The billing page.
- I want to stop: How to cancel.
- Refunds: the refund policy linked in the site footer. We do not decide a refund in a chat reply. We pass it to the owner.
Never send a card number or password to support. We will not ask for them.
Support macro#
Thanks for your message. Current prices are always on our pricing page, and the billing section of the help center covers invoices and payment: [link to this help article]. For a refund, our refund policy in the site footer applies, and I have passed your request on so the right person can look at it. Please never send card details by email. If you tell me which charge or invoice you mean (the date and the site name), I can check it.